Customer Service

A bit about shipping, returns, and sizes. You’ll find contact information below.

Shipping Rates
USA, EUROPE & REST OF THE WORLD
150 DKK (Approx. 27.5 USD or 20 Euro)

DANMARK
60/35 DKK – Levering til døren/Selvafhentning på lokalt posthus eller postboks

SWEDEN
90 DKK

NORWAY & FINLAND
100 DKK

Tax Free Orders
Danish V.A.T. is removed on orders shipped to Non-EU countries, when checking out. Example: Items are listed costing 2000 DKK excl. shipping. You end up paying 1600 DKK for the items excl. shipping.

Delivery Time
We are a small shop, so we only ship once a week. Usually you will recieve the goods within two weeks after placing the order. We ship with Post Danmark, Denmark’s leading carrier.

Returns

You can return the goods for a refund or exchange for whatever reason you have. Purchases may be returned in good order within 14 days of the date you received the item. Please ensure that original tags remain attached.

Size Chart Socks
Sock sizes are a bit disturbing. For instance, US sock sizes differ from US shoe sizes. However, the following size chart should capture the relationship.

International Sock Size 10.0 10.5 11.0 11.5 12.0 12.5 13.0
European Sock Size 40 41 42 43 44 45 46-47
US Shoe Sizes 7,5 8.5 9.5 10.5 11.5 12.5 13.5-15
UK Shoe Sizes 6 7 8 9 10 11 12-13

Size Chart Gloves
To find the right glove size, measure the circumference of your hand just above the root of your thumb.

Glove Size 7.5 8.0 8.5 9.0 9.5 10.0
Hand Size 19 cms (7.5″) 20.5 cms (8.5″) 21.5 cms (8.5″) 23 cms (9.0″) 24 cms (9.5″) 25 cms (10.0″)

Still got a question?
Write us at infogrunwald@gmail.com, or phone us at +45 2098 9404.